Serenity Spa The Art of Well Being logo
  • Published on: Tue 23 Nov, 2021
  • Property/Brand: Hyatt Regency Lisboa
  • Location: Lisbon
  • Department: Fitness, Spa & Beauty
  • Duration: Full Time
  • Type: Work

Spa Theraphist Supervisor


“Head Therapist Supervisor” offers a full range of treatments to fulfill different client needs and objectives.

Job Summary:

  • Expected to carry out a wide range of spa treatments to high standard and work proactively to attain retail targets;
  • Acts as a role model for other junior level therapists;
  • Mentors and trains new starters and assist with staff appraisales;
  • Supervisors the team of therapists, front of house and housekeeping staff;
  • Provides direct support to the Spa Manager, head therapist or treatments manager when required;
  • Coming up with initiatives to promote products and to come up with sales incentives for the team;
  • Ensure spa equipments is working and to coordinate safety and maintenance checks and repairs with the maintenance team;
  • Monitor and control stock levels and make spa manager aware when stock levels need replacing;
  • Providing a direct communication line with the spa manager to ensure they are informed of any customer care issues or breaches in company procedures;
  • Responsability for retail product sales targets; both of self and possibly also of other therapist on the team.


  • Positive Leadership Attitude;
  • Initiative and team spirit;
  • Attention to detail and high organizational capacity, sense of responsibility and rigor;
  • Good communication skills.

Education/Professional Experience:

  • High School Degree or Specialized High School Degree;
  • 3-5 years previous experience in the function.

Linguistic Knowledge:

  • Good communication skills in English and Portuguese (written and spoken).

What to join us? Apply Now: