Pine Cliffs Resort logo
  • Published on: Mon 14 Nov, 2022
  • Property/Brand: Pine Cliffs Resort
  • Location: Albufeira
  • Department: IT
  • Duration: Full Time
  • Type: Work

Junior Systems Operator

Mission: Working within the IT Team, this position has the responsibility for supporting all IT tasks within the department and have a full understanding of the team dynamics.

Job Description:

  • Communicate with other IS personnel to troubleshoot and resolve technical problems or issues related to computer software and systems, internet access, hardware and peripheral equipment;
  • Refer major problems or defective products to vendors/technicians;
  • Respond to program error messages by finding and correcting problems or terminating the program;
  • Enter commands and activate controls on computer and peripheral equipment. Inspect, test, and diagnose computer equipment and systems;
  • Maintain inventory of all technology devices;
  • Maintain computer networks, support server system(s), and supporting software;
  • Provide network communications support;
  • Maintain and upgrade hardware, software and website technical architecture related to hardware and telecommunication connectivity;
  • Perform system backups;
  • Provide end-user support;
  • Manage user accounts, including set up, removal, and resetting passwords in order to ensure confidentiality and proper use;
  • Install, configure, and modify workstations;
  • Modify workstations/servers, including set up of cables, desktop computers and servers, laptops, docking stations, smartphones and printers;
  • Manage network including change switches or routers configuration;
  • Read technical manuals, confer with users, or conduct computer and servers diagnostics to investigate and resolve problems or to provide technical assistance and support;
  • Secure all backup tapes/backup servers and computer/telephone rooms;
  • Educate users regarding procedures for securing Personal Identifiable Information (PII);
  • Strong understanding of JavaScript, its quirks, and workarounds;
  • Perform other reasonable job duties as requested by Supervisors.

Requirements:

  • Ability to work in a team;
  • Ability to work under pressure;
  • Strong communication skills;
  • Strong sense of customer orientation.

Education/Professional Experience:

  • High School Degree;
  • Degree/Professional IT course;
  • Previous experience as Systems Operator or similar.

Language Skills:

  • Excellent communication skills in Portuguese and English (mandatory);

Apply now!