Hyatt Regency Lisboa logo
  • Published on: Tue 23 Nov, 2021
  • Property/Brand: Hyatt Regency Lisboa
  • Location: Lisbon
  • Department: Housekeeping
  • Duration: Full Time
  • Type: Work

Executive Housekeeper

MISSION:

“Executive Housekeeper” is responsible to ensure the best experience to the guests.

Job Summary:

  • Responsible for the daily shift operations of Housekeeping, Recreation/Health Club and, if applicable, Laundry;
  • Directs and works with employees to verify property guestrooms, public spaces and employee areas are clean and well maintained;
  • Completes inspections and holds people accountable for corrective action;
  • Verifies guest room status is communicated to the Front desk in a timely and efficient manner;
  • Inspects guestrooms on a daily basis;
  • Obtains a list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments;
  • Invenntories stock to verify adequate supplies;
  • Supports and supervises an effective inspection program for all guestrooms and public spaces;
  • Supervises daily Housekeeping shift operations and verifies compliance with all housekeeping policies, standards and procedures;
  • Uses all available on the job training tools to train new room attendants and provide follow-up training as necessary.

Requirements:

  • Expert management skills;
  • Stress management and team motivational skills;
  • Expert leader and a team player;
  • Attention to detail and high organizational capacity, sense of responsibility and rigor;
  • Previous experience working in housekeeping is required.

Education/Professional Experience:

  • Specialized High School Degree;
  • 5-10 years previous experience in the function.

Linguistic Knowledge:

  • Good communication skills in English and Portuguese (written and spoken).

Want to join us? Apply Now: rh@uip.pt